Privacy Policy

Thomson’s Edge (“we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect through thomsonsedge.com, how we use it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

We collect the information you choose to give us through our contact form or by emailing us, which may include your name, email address, phone number, project location, timeframe, budget range, and any details you share about your project. We may also collect limited, non-identifying technical data (such as browser type and pages visited) through standard web analytics.

How we use your information

• To respond to your enquiry and arrange a consultation.
• To provide, quote, and deliver our design and renovation services.
• To communicate with you about your project.
• To improve our website and understand how visitors use it.

We do not sell or rent your personal information to third parties.

Where your information goes

Enquiries submitted through our website are sent to our team at info@thomsonsedge.com and to our office manager. We may use reputable third-party service providers (for example, email or hosting providers) that process data on our behalf and are required to protect it.

Cookies and analytics

Our website may use cookies and similar technologies to support basic functionality and to measure traffic. You can disable cookies in your browser settings, though some features may not work as intended.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access. No method of transmission over the internet is completely secure, but we work to protect your information appropriately.

Retention

We keep your personal information only as long as necessary to fulfil the purposes described here or as required by law.

Your rights

Under PIPEDA you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal requirements. To make a request, contact us using the details below.

Contact us

Questions about this policy or your personal information? Email info@thomsonsedge.com, call 613-222-8884, or write to us at 4207 Farmers Way, Carlsbad Springs, Ontario K0A 1K0.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision.